Consumer views on cashless payments in land-based gambling 2021

Consumer views on cashless payments in land-based gambling 2021 (Gambling Commission)

From:

Competition and Markets Authority

Published

25 March 2022

Category:

Ad hoc research

Original publisher:

Gambling Commission

Research area:

Future connectivity and internet, Media and entertainment, Technology

Research topic:

Data and AI, Gambling, Internet usage and attitudes, Safety and harms

Research publish date:

24 June 2021

Abstract

The Gambling Commission commissioned 2CV to conduct a piece of research to bring the voice of consumers into their thinking. The aim was to improve the Gambling Commission’s understanding of the types of payment methods that consumers typically use in land-based gambling, consumer preferences and motivations.

The research was conducted via an online survey which was completed by 314 people who had gambled on land-based activities over 12 months.

Citation

Gambling Commission, Consumer views on cashless payments in land-based gambling (2021) [online] Available at: Consumer views on cashless payments in land-based gambling [Accessed 10 February 2022]

Link

https://www.gamblingcommission.gov.uk/statistics-and-research/publication/consumer-views-on-cashless-payments-in-land-based-gambling 

Published 25 March 2022

Contains public sector information licensed under the Open Government Licence v3.0.